Amazon package lost in transit refund reddit. Select “Package didn’t arrive” from the list.

Amazon package lost in transit refund reddit Dropped off 5 packages. With that being said, you would not be required assuming it got delivered to the wrong address. The same day I decided to order a 2080 super strix. I opened a couple of cases, spoke with the local po, everything I can do. Every time I filled a missing mail claim I would get a phone call 3 days later telling me that I should wait a couple more days and that since my package was shipped via first class mail with no insurance there was nothing I could do anyways but contact the seller for a replacement or refund. At this point I was tired of waiting so I refunded so I could buy a different one. and it’s now going on the 9th day and hasn’t moved. With the Kohl's, etc. Contacted again and they asked for proof of postage to process a refund, i sent them the Hermes receipt. You can wait it out or ask Amazon to refund or reorder in 2 or 3 more days. was fine and back up for sale. The moderators can delete your post if they judge that the answer can be found in the FAQs or if the question has been asked and answered many times before on this sub. yeah theyre returns have been trash, I ordered a NEW SOLD AND SHIPPED BY AMAZON product, two of them actually, they showed up in their original packaging but in a clear plastic bag that said "Thanks for giving us a second chance (or home)" or some trash like that and im like huh? look at the items, ripped packaging and used items. Now they won't refund me. I went to check the shipping updates and there were two new updates. They refunded me and asked me to ship back when I receive it. I did that, the second contact, the rep said he will issue a manual refund since the package has been in transit for so long and I will be notified via e-mail within 24 to 48 hours. The message in the app said the package was “Lost by carrier – undeliverable. No thanks. Second time this year. Amazon wouldn’t care though, considering they’re so large and have a lot of refunds to process, so I’d do higher value items like iPhone 14s and such, it’s mostly small companies that will take weight into account. com find ”Package delayed in transit” means that your package is running late and won’t arrive on the expected delivery date. If he refunds you then the item shows up at your house he is screwed unless you are a super honest person. We're very sorry your delivery is so late. Yup, that sums it all. We ask that you take a minute to check these FAQs. Boxes come damaged too. I feel for the buyer but I am hesitant to refund while the may still be delivered. 9 and Magic Keyboard. Get the Reddit app Scan this QR code to download the app now When I opened the package the phone box had been resealed and the phone missing (amazon package untouched). between the time you were notified the package was lost and accepting the refund, you should have gotten an email stating what you should do if the package arrives. Hello, Please bear with me because this might be a long post. The odds are high that the package will eventually make it to Amazon and you'll get refunded. First time the UPS customer service representative told me it was physically impossible for a driver to deliver a package to the wrong address. Luckily when you return something and there is a scan record of you shipping it they will eventually refund your money even if the return package is lost (Amazon has insurance) Its incredibly annoying, but I would contact Amazon customer service just to get on the record that you returned it and it appears to be stuck somewhere. Then I check the app and it says”your package may be lost” with a refund button. Just one package delivered to the wrong address in 20+ years of being Amazon customers and then they accidently delivered it next door so they simply walked it over But no stress, just file a dispute via "Refund" button -> "package didn't arrive" -> reason "buyer protection expires, still in transit". I got a receipt for both and checked the status of the packages. Had it not updated at all then they would have been able to. We use Amazon for a lot of household essentials. That means it's up to Amazon to file for a missing package that didn't make it to you, onus is still on Amazon to deliver the package, the representative was wrong. I received the missing package in the mail. Although it may still arrive, you can request a refund now. My package was supposed to be here yesterday (Saturday) and went into limbo Saturday morning once it left Erlanger. If you have not received your package by today, you can come back here the next day for a refund. No way you lose a 34 inch monitor. So I explained to the seller that the package was lost and I had no control over its fate. I can finally get a refund tomorrow. Yes, these are not making it to me — they are reported as lost in transit by Amazon: "Your package may be lost. I saw online that this investigation can take around 10 business days, and I don’t know what Amazon does to look into it, but they said I wouldn They wont always refund. I ordered something more than a month ago and it still has that status. 😂 Inside the package, a plastic lid was cracked, but the inner seal of the product (under the lid) was not compromised. Tommorw i will have post office contact amazon that package is lost. If Amazon said you can ask for a refund now, you may as well ask for the refund and re-order the item. Persistence increases your chances of getting help to resolve the stuck package issue. If not, then contact customer service since their system will show the packaged arrived, otherwise, they could recharge you. I put the same text in comments. Hope the package doesn't arrive on Friday, and contact Customer Service hoping they will declare the package lost. It should've made it to the DDU but didn't, and there are many possible reasons, from "it got damaged so we set it aside" to "it fell off the conveyor and we haven't injected it back into the stream" to "it got stolen" to "the crew unloading that truck didn't One of the packages was an entirely different product and the seller refused to cooperate on a refund -- asking if I took a "video of me opening the box. For the 2nd lost package (it happened again this week; lost in transit in another city), I didn't get any compensation. It still sucks to have one go missing, but cheaper to resend or refund here and there at least for me. I contacted Amazon and they said I just need to wait. The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. Then either ask the rep to cancel and refund the order, or let them reship it, and then return the backpack when it arrives. 00 to your Visa. I was told by customer service that if I want the item, I should buy a new one. At this point Amazon returns feel straight up fraudulent. I did get the refund, it required filing a lost package form with ups, which caused amazon to send an email with another form to That was a mistake and cost any chances of having Amazon fund the refund. I've had a Priority Package be "in transit to next facility" for 10 days when it suddenly appeared again. I ordered something via amazon prime, supposed to arrive on 11 Dec but to no avail the tracking status remained as DELAYED IN TRANSIT since Day 1 of purchase. Nothing really changed they just don't offer the immediate dropoff scan refunds for every product. I have another package at the Kyle facility that's "delayed in transit" and a message from Amazon saying if I don't receive it by the 5th If your label has generated, but there's been no movement to even get it to you, this just means they haven't even pulled your order, even though they made a tracking ID. Think about all the packages that are being delivered in 24/7 sometimes they get damaged lost and even stolen. I’ve opened a case with USPS and processed a missing mail claim. SEEKING ADVICE: Wish Refusing Refund on Missing Items! Package Lost In Mail - Help! upvote Packages can go missing due to various reasons, including incorrect shipping information, adverse weather conditions, or theft. true. The buyer won’t be able to cancel since tracking does show it’s in transit. I’m not sure if they do it anymore as I haven’t worked in returns in a while, but if the package was waiting at the facility Amazon would automatically refund the customer 48 hours after arrival. So we contact seller support who suggest we file a Safe-T claim, before you can To request a refund on an eligible order: Go to Your Orders. It showed a single In Transit status that hasn’t updated since the 14th. For those that have anymore refund The first time was around a week in, the rep told me to wait for around 7 to 10 business days as that is how long it takes to deliver. This order is also relatively new, see point 1. They won’t do anything despite UPS confirming the package is lost. Its been a Yeah unfortunately all you can do is wait. Or not - if the truck blew up on the highway, you'll have to request the refund or replacement. Didn't have insurance on that package I wouldn't to this because things get messy if the package is later declared lost. Yup its a pretty common tactic actually, I just had to deal with my amazon account being hacked, fortunately I didn't have any cards saved but I did have a few recent purchases made on amazon gift cards. So My package still says "pre-transit" on both Etsy and USPS Unfortunately, you're SOL as far as Ebay is concerned. The only time I had a lost package was international and that took forever. Good chance they will tell you to keep it. I'm having a similiar issue, except I used an ebay-provided label and my returned item is lost in transit, or rather, no movement and shows it at a post office on the opposite side of the country. Items I cancel in transit are typically refunded quickly and automatically, less than a week, if the item was less than $100. g. I did get another package a few days ago without a Tommorw i will have post office contact amazon that package is lost. It was stuck at "In-transit" since 7/5/20 and For most parcels and residential shopping, it's most likely FOB origin. First time getting the "Package delayed in transit" The package is now apparently supposed to arrive by the 3rd but what I read about the topic has told me otherwise. They're dropped off each morning and delivered that day. So I call again and I am like "hi I haven't received my refund yet. If I cancel an item in transit that was purchased for over $100, no joke, it can take as long as three months for them to process the refund if you don't follow up on it. My item was being sent back to the seller. Tracking information started again the day after. Conscientiously you would be responsible for either paying for both if they both show up or refusing the delivery when it does arrive. Should I give up and reorder since the items are on limited time sale or are they likely to not be lost. Today 06/11, tracking changed to, "the package might be lost", I My item was lost in transit as well and it showed a return label also. - lost packages - damaged Technically 3 of them were resends, only 1 refund, so I still made a little profit on the 3 orders without having to fully refund. I complained to Amazon, received 2x$5 promotional credit and was refunded. 2 were personal packaged to be mailed. Or check it out in the app stores protection up to $200. If a package under an FOB origin contract is damaged, you can have a claim against the carrier (e. However, if the package does still arrive at your address please either; Amazon provided me a pre paid Hermes returns label. -seller policy claims “We are NOT liable for lost packages” -Item gets stuck on arrival scan, item missed the delivery date by 4 days and is still stuck on arrival scan to this date -I call UPS and they say to file a lost package claim, UPS I ended up searching the tracking number up on the Purolator website (the number is on the packing slip or QR code page Amazon provides). The package last known location is not to far from me but is it even worth asking if I could pick it up from that location if it is indeed still there. As much as Amazon has annoyed me with many shipping issues over the past few years (lost packages, items marked as delivered that weren't, etc), every time I've called and complained they've refunded me. Amazon is generally very lenient about If the package does become lost, it will take some additional manoeuvring with Amazon, but they will have to refund). They just refunded the money today, so I check the app again and it says it’s arriving today. Once it says "Out for Delivery", it's either arriving that day - at whatever time the Amazon delivery man usually shows - or else it's lost. Amazon lost my item in return! I returned a $900 to Amazon through an Amazon Hub Locker and I never got a receipt. During the holiday season for 2021, online retail sales had an average return rate of 21%. Scammer got into my account, told Amazon support my packages never arrived and it refunded the gift card amount to my wallet. Amazon ships out 1. “Delayed in transit” at 3pm and “delayed in transit” at 7pm. I posted at the Hermes parcel shop and it's now been lost in transit for the past nearly 2 weeks. You may have even personally dropped it off at the UPS store or post office, but apparently your return is lost somewhere between you and Amazon, perhaps stuck in a corner of a USPS warehouse, or in a UPS clearing center, or it may even be lost at Amazon’s Twice this has happened to me in the last year and twice I ended up having to take the refund and try again. Fortunately, Amazon has established procedures to help you claim a refund or receive a replacement for your lost package. Why Amazon said it’s because the item got damaged in transit. 8:00 PM Package delayed in transit (The "carrier facility" is in a town about 5 miles from my home. 179 votes, 129 comments. " Then they never arrive. Don’t let Amazon ignore a late delivery – keep reaching out. 5:38 AM Package arrived at a carrier facility. The only option for you to get refunded in such cases is to pay with Easy, keep the refund and the stroller. What should I do? This morning, I see that for some reason it was refunded anyway. Amazon said they would issue a refund when they received the package back but it’s been a month and tracking never updated to show it was sent back to Amazon and I never got refunded. A lost package for $65 was refunded, my claim granted/paid, and 6 weeks later it arrived back to me. My package was "in transit" from Los Angeles since May 15. have a similar issue of my package being lost in transit. Once, there was some holdup at customs but I got the package a little bit later. At a certain point (10 days) of no tracking updates from USPS, it's considered lost. Please delete your post if you found your answer. According to the last few updates it did make it to my state but it was delayed several times since and appears to have bounced around between different On the 1 occasion over the many years where it went MIA, I still got a refund because tracking proved Amazon received it. I talked to customer service and since the tracking info showed the item had been delivered to their warehouse weeks ago, they refunded me again. They do, however, keep track of 'exceptions' for Amazon accounts (refunds/reships of lost packages, promotion funds added to accounts for complaints, really anything that costs them money) and if an account gets over a certain threshold it The laptop wasn't stolen in transit. You can "game" the system a little by waiting (I think) 9 days after the request to file a USPS missing mail request which will provide an "update" and then the poor local PO will call you and tell you the obvious ("we don't have your package") and Get the Reddit app Scan this QR code to download the app now. Got all my refunds. 1 0. And not long after that, an email from Amazon with a link to create a return label and have the package shipped back via UPS to Amazon. I would like to keep the item and am not sure what to do. What does the Amazon Package Delayed in Transit update mean? An Amazon package delayed in transit update means that there is a logistical issue making an Amazon delivery held up. I think it's a post office). Members Online • 4brasumente. The next day, I get a shipment update that the package is on its way to my house. If Amazon tagged every return for Amazon Warehouse, you would have dozens to hundreds of "Amazon Warehouse" options on half the items on Amazon. A lot of people have their share of bad experiences with the USPS. 4 - Package is a month late, meaning it is likely genuinely lost. Quickest would be to get a refund from the shipper and buy it again. I contacted Amazon Support and they resent A subreddit for Etsy sellers on Reddit to collaborate and discuss techniques and experiences selling their products and building their stores. I saw the UPS guy just lay the Amazon product on the counter and he didn't package it or anything while I was In these instances I have contacted the customer service live chat who have issued partial refunds or offered full refunds with no questions asked (none of them have asked for photos etc). And now I have another “delayed in transit” message. They also no longer respond on social media at all. Amazon's customer service is designed to assist with lost packages promptly: Amazon is refusing to refund me for a missing item even after a police report. " If the carrier informs Nordstrom that the package was delivered, you will see the refund reversed in 30 calendar days. 0:21 AM A carrier delay has occurred. I recently ordered 2 things off amazon In the refund language it states that if the item does show up after the refund is processed, it must be returned to Amazon or you will be charged the original cost of the item. I would advise you talk to a rep about the situation to make sure its not lost because apparently, amazon doesn't tell you if they This post is kinda of old. Basically I returned an item and Amazon issued the refund as soon as I dropped it off at UPS. Holds are useless since they aren't going to pull the package out until the whole container gets unloaded who knows when. My experience with PayPal is that they enforce refunds for items lost in transit. I immediately got in contact with amazon and they said they couldn't refund/replace because the weight was correct and to file a police report. This is a large custom order worth over $200, and my customer is requesting a refund since the package hasn’t arrived. I purchased a pair of beats solo 3 that were lost in the mail. If they dont refund than (i didnt want a refund jsut waned parts resent but not now) I will challenge the cost of the items, and pay off the rest of the card and cancel! Amazon use to be great, but now we all see what they are! I work for Amazon in the U. Funny thing is the support agent is telling me the item is still in stock but it's not. The main reasons leading to such Well, several days later UPS tracking has not updated from the initial IN TRANSIT New Castle, DE status, until I filed a lost package investigation this morning and the status changed to EXCEPTION. That's it in all the years of my living in three different places in two separate states. It is the 29th and now I cant even track my package as it is lost in transit. 39 votes, 35 comments. ” This happened to me twice. In a few days a "Request refund or replacement" button will appear on the order tracking page. I assume that's why they only say "may be lost" and require you to request a refund - a good number of "lost" deliveries are probably Amazon won’t refund missing item I’m pretty annoyed rn. However, prime day deliveries are showing a week now. Buyer writes seller about this and seller says "Great news! Etsy actually covers lost packages like this for both buyers and sellers! All you have to do is come back and open a case and Etsy will cover your refund!" Buyer opens a case after 48 hours and gets their refund immediately. My experience is that Amazon will never update that status. It's on its way. I contacted an associate via chat who asked if I want to order yet another replacement. If you try to open a new Amazon. no replacement however. " So, X amount of days later the replacement arrives. Amazon fully refunded on the lost one. In Wisconsin they constantly screw up every package delivery window. What are depop's rules for this? (I have it in mine to discourage people who are located in areas with higher lost package rates) but ultimately paypal's policies are what matters. They’ve now changed their terms of how long you need to wait for lost packages and it’s 30 days now. you can file a claim, or sue the carrier. I ordered a £50 necklace for my mums birthday that was missing from my Amazon package. Track package Refund invoice Total estimated refund $60. But also, the tracking number now says "Arrived at FedEx location" and that it will arrive 5/21. Fraudulent Activity: Unauthorized access to your Amazon account may lead to misplaced orders. Amazon refunded the order and I bought another from a different retailer. I even had other Amazon packages get here through usps even thought they were shipped after! Stopped updating Hermes now confirmed loss in transit. Seller_kDUYD2rH6SNOB. but I’m sure by the end of the Panic can set in when you get a reminder from Amazon to return an item that you have already returned. Depending on the situation, you may need to wait a designated period before these options are available. Then comes the day, didn’t arrive, ok that’s fine. It showed as label created and never showed as in transit. Once for an item that I ordered originally. I just had this issue with Amazon. When packages are lost, you can not do anything. Just relax. Amazon would have to claim or request an investigation. Amazon CS told me to go to the post office. I want to give USPS a few weeks to find it before filing a dispute, but the PayPal Buyer Protection Policy has me worried. Give the package 2 more days to arrive at your residence. Def wouldnt want to be refunding a $500 or $1000 order. The thing is that the package did arrive, I assume the driver messed up and didn't scan it, or the scan failed somehow. The contract for delivering an item is with the shipper, not the recipient. I did the Amazon chat and it went quicky "Do you want a refund or a replacement?" "A replacement is fine. I received a message on Sunday, June 16, that said: "Now expected by June 18. Locate your order in the list and click Problem with order. The items are Amazon Essentials which should be their own products and they still fuck it up. USPS lost a 200$ box of microphones that I sent from Texas to Illinois. We’d go to process the refund to find that Amazon had already refunded. When I looked at amazon, for those 3 items, the status is, 'refunded, return in transit'. If I buy shipping through amazon but the package gets lost in transit, what is my best way to proceed? I hear some people saying that if the customer opens an A-Z claim for package never received, amazon will refund you and the customer if you bought shipping through amazon. Requesting a Refund on Undelivered or Lost Amazon Orders But not responsible for the amount of time it takes to receive the package. I returned it, and it was received by seller 9/18. If Steps to Take When Your Amazon Package Is Lost. Amazon typically offers refunds or replacements for lost packages. You can get a refund yes, but the package will still get to you, and Amazon will likely demand the return. What should I do? Original Post: I ordered an expensive item ($1000-$2000) fulfilled by Amazon with expedited delivery. I politely related all the above info in chat, pointing out that the package shows as over 30lb and must I had a package that I returned in mid-August. I filed a claim for investigation but the package was never found. If he/she reported the package as stolen, then Amazon is off the hook since they now have it on record that the OP basically acknowledged that it was delivered and then stolen. Now it looks like the item has been found and is in transit again. Sometimes this means a delay where the package returns to the station to attempted to be delivered the next day or for a new package to be sent. You are not legally required to inform Nordstrom of third Once I got a beat up package over a month after its scheduled arrival date and Amazon had already refunded it. This is why you don't see an alert yet, they don't Title: I ordered an expensive item from Amazon and it was lost in transit by UPS. I received a UPS tracking number but there's zero info on its progress since the number hasn't been scanned in yet. Stuff happens. I kept the refund and the wrenches. After seeing that the package was lost and that the local post office wouldn't be able to find it, I refunded the buyer and went after USPS. " Amazon usually contracts out shippers to move parcels from Amazon plants to Post Offices. It's not OP's mistake - the refund has been offered because the delivery is overdue. Packages are sitting in containers and the whole container is scanned, not your individual package. You made it seem like Amazon knows the item is lost, and refused a refund. Package can sit up to a week in some of the processing centers and will still arrive. " If the package is lost, I need the tracking to actually show it's lost or Amazon will just keep telling me "it's in transit". Amazon gave me an unsolicited $5 promotional credit for the delay when I called to inquire as to the shipping status. " I agree here that it's only hopefully a bit more time before these sites tighten up their customer service features to the point where you wouldn't even need Amazon. The other time the package was lost. 3 days is rookie numbers. S! I was a driver and now hiring manager. So Amazon has lost the packages after they were sent out for delivery? How does it happen that they can't track Damn. Refund please. If they dont refund than (i didnt want a refund jsut waned parts resent but not now) I will challenge the cost of the items, and pay off the rest of the card and cancel! Amazon use to be great, but now we all see what they are! The customer tried to argue that the package was "clearly lost" and that I should refund her, so I also needed to argue that a delayed package is only delayed until the postal service declared otherwise, and that the customer's statement that she thought it was lost doesn't warrant a refund. However, Amazon packages Using Walmart's own language if you try to dispute such a claim "the item/package was lost after the delivery OR the package was lost in transit. I’m stuck on “item is on the way back” as well, except I went directly to an Amazon locker + distribution center cause I thought it would be quicker, I went in and dropped it into the returns, the kiosk printed out two return tickets I put on the package and just put it in the returns bin. About a month ago I purchased an item, and it was lost in transit. If the package is not found within a reasonable period, it is considered lost. Select Request refund. If Etsy wants to refund the order, they will do so out of their pocket under PPP. The other package was already delivered to the recipient. " Since the tracking shows an item reached the customer presumably then Walmart is taking the stand that the customer may have lost the seller's item AFTER it was delivered to them. I've spoke with Amazon 4 times already since then. Understanding these factors can help you take proactive measures to reduce the likelihood of future losses. (FYI, I just had a package do this. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. Seller stated on their side they issued refund. Today, 23 days into the process, the return status updated to "likely lost in transit". The box was badly damaged, but the item. I contacted Amazon who requested i wait 24-48 hours and someone would contact me. 1 of the policy it states: "PayPal Buyer Protection for items that have not been shipped does not cover items lost in transit. Just have to wait. And the second time on the replacement that I ordered for the first "lost" item. If a driver had your package and ended up returning it to the warehouse for not being able to Exploring Replacement and Refund Options. I spoke to the seller as well. " An Item I purchased from Amazon a while back has been listed as being lost in transit. We've been lucky so far with Amazon. When a package is reported lost, the shipping company usually goes out of its way to find it by searching every step of its distribution network. Called UPS and they told me the package is lost and I will need to file a claim with Amazon (because they provided the shipping label). The seller asked I open an Item not received case, and I was immediately refunded. Amazon mailed him an empty box. 70 FREE Return $60. Common Reasons Why Amazon Packages Get Lost Mishandling During Transit Something along the lines of: You may be eligible to request a refund under the A-to-z Guarantee if you have not received your package and three days have passed since the maximum estimated delivery date or the tracking shows a The package was supposed to be delivered to Amazon on Tuesday, but tracking shows it hasn't been delivered. The tracking info showed the item was delivered to Amazon over a week before Amazon And eventually it says, "your package may be lost"? This happened to me twice last week. " Then it never shows up. They didn't. If you paid for the postage, if the package doesn't make it to Amazon, you will need to make a claim against Royal Mail, up to the value of the insurance you took out / was included in the method of postage you used. The seller refused to issue a refund unless it was returned to them. How retarded Having a similar issue. If they damage or lose an item in transit, they should automatically refund you and do it immediately with no questions asked. 3+ weeks later, I get emails for 3 of them that I need to return those items by July 29th/30th, or else they will recharge me for the items. In the meanwhile Amazon has refunded the customer and charged our account on a high valued item. I work at an Amazon Delivery station and an extremely small percentage don’t make it on time for one reason or another. Amazon says they're not refunding me until they receive the package back. Or check it out in the app stores Amazon is so far off their delivery estimate that their algo thinks the package is lost in transit and offers me a refund. It will cause a delay but at least you’ll get your package. If somehow language was changed in the TOS, it will be short-lived because it won't hold up to legal review. So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. 3 were Amazon returns, 2 are from my wedding registry, which I would like to replace as the items arrived broken, but can't do that until Amazon refunds me. However, that one almost certainly lost, so it's really a free item. No issues. I ordered the same item (Roobos Tea) from another seller and now the Amazon driver simply gives the package away to someone in my building, but not me. Eight hours after my package left Humble, I got two “delayed in transit” updates. Very frustrating Not sure how long you have to wait but I would put in an insurance claim. After speaking to them on live chat and submitting an incident report, they emailed me saying they won’t do anything because of large number of refunds from missing items (I’ve only had 2 Just request a refund from Amazon, as my package "was handed to a resident. . Amazon's screw up is your gain. Amazon don't have any right to hold onto the OP's money for 30 days - the contract is being cancelled for non-fulfilment, and there has to be a prompt refund. And in a day or two the original order arrived. Under section 4. I though this post got lost after the reddit blackout, as it wasn't in my post history anymore. I ordered two items Dec 16th, suppose to be here by the 19th. ” Amazon said I could either contact them for a replacement/refund or wait a couple of days to see if the package arrives. In 2021, three packages have gone missing so far this year. So the day before my package was scheduled to be delivered I get a notification that it’s undeliverable because it was damaged during transit. Get the Reddit app Scan this QR code to download the app now You cannot cancel an order when it’s already in transit. Packages can arrived damaged or misorted. They did refund me tho. My package then arrived to a town about 1hr 30mins away from my home. I shipped the phone back a few days later, and after 3 weeks of what I thought was delayed, UPS lost my package. The outer box-package appeared to have been “roughed up” a bit. If you confirm that your package is lost, follow these steps to resolve the issue effectively: Contacting Amazon Customer Service. es for a return on my new iPad Pro 12. Call them and talk directly to a person. But Amazon doesnt really care. I've had several of my orders being way overdue on the delivery date. My 2 personal packages are in transit and my 3 Amazon packages when I track on ups just say label created. However, 99 out of 100 if it's lost in transit it's lost. In Chicago it's usually 1-2 days. The box was empty at the Amazon warehouse. So ridiculous. Then I looked at my app and it said refund in "transit". Sketchy on amazon's part for not just telling me it was lost on the tracking updates. I can see if the refund can be reversed but I am concerned the package will be redirected back to Walmart instead. I was issued a refund for all of them. Seller will not refund you and when you escalate the claim, aliexpress denies your arguements and closes the case. Reply. " My money taken for a previous order was never also never delivered and had to request a refund on it. Did it fall off a truck somewhere? I was really confused about how my package could just slip through the cracks. Buyer is demanding a refund but it's too early to open a missing item and buyers local Postmaster says it will be delivered once they have enough in PR to ship to US. The only reason to contact Title: Amazon refunded me for a lost package and then it showed up. A week later I notice tracking has been updated and USPS located the package. Please contact the carrier directly if you want to file a claim for the shipment. Well, it was last scanned 22-Jun, which makes it hard to predict when or if it will be located or delivered to you, nor is it clear. My response to her was You could refund then have them change it to "if found, return to sender" . When in fact its just a delayed order. That means the seller is not on the hook if the package was damaged in transit. The buyer had to open an A-Z claim in order to be refunded without you paying for the refund. 7:21 AM Package being processed at carrier facility. Reach out to Amazon through their View community ranking In the Top 5% of largest communities on Reddit. Amazon package lost in The package has now been in transit for 10 days and is still marked “in transit” on tracking. I was told by today I would get it. I used the refund to buy another Apple product from Best Buy at If it was returned with a label provided by the seller, ebay would force a refund if the seller didn't refund you within 2 or 3 days. Fast forward however many required days it was to submit a ticket via email, and I'm told a couple days later that the order was deemed Lost in Transit and I was told that my order was cancelled and a refund had been processed. Moral of the story, ship expensive items in amazon packaging to reduce the likely hood of the package getting stolen. Same here. I knew i wasn't getting my package when i saw that. Amazon packages marked as lost by the carrier or Amazon are rarely found and delivered again. Nothing came after 3 days. 2020 I didn't buy many cards, but one package went missing. Took like 2 weeks to get it from a couple states away. 70 will be refunded to Amazon Related Amazon Amazon Prime Marketplace and Deals Marketplace Amazon forward back r/usps_complaints A lot of people have their share of bad experiences with the USPS. returns I have no personal experience, but have had friends/family send stuff back this way and Amazon claimed it wasn't received. A package is not deemed lost unless it has been two weeks. I contacted amazon and they told me the package is lost and issued a full refund. I am so sorry the package got lost in transit, I do understand, that you would like to open an investigation, Rafael, however, Amazon has Mine got lost so i got a refund instead. Following the message on 'track my package' I saw that there was text above it saying: "We’re very sorry your delivery is late. Original Post: Hi, I ordered 3 iPads for a work project and after waiting about 2 weeks past the delivery date they still never showed up. Btw I noticed that Ali starts refund process immediately via app, while on the website I had to go through a round with the seller. The Amazon package doesn't even show that I dropped it off, it only says label created awaiting pickup/drop off. It's happening again. I ordered an item that is shipped and sold through Amazon, that was sent through UPS. USA based sub-reddit for questioning the legality of a particular action. We also have opened a missing mail request with USPS, the ID for this search is _, and we have informed USPS that we have refunded you. The package was supposed to arrive within two days of purchase but it has now been over two weeks. " They again told me refunds take 7-10 business days and that your refund is already posted and I said No. When you use an Etsy shipping label, it is actually Etsy that has to file the claim for a truly lost package. I've filed a missing mail search as the seller is no longer responding. I contacted them to see if they wanted me to send it back and they said I could keep it. Last month I asked amazon. com account, it will be automatically closed. On the other hand, when an item is marked as delivered but the customer never received it, Amazon is usually pretty chill about offering either a refund or a I had bought and returned 5-6 items back in June. In downtown Tampa I usually get everything in 1 day. Amazon has yet to refund my money. Unfortunately, once in a blue moon USPS does misplace a package. So now I should get it by Wednesday. She was silent throughout the entire Alibaba trade assurance process but the very same day that I initiated the chargeback with my bank she contacted me to try and claim credit for "agreeing to the refund" and claimed UPS only refunded her half of the cost of the package contents but she will bear the responsibility. I had the same thing happen two weeks ago with an expensive set of T-handle allen wrenches. If found the package should be rerouted back to our address. That’s why it might take a few days to be processed after arriving. Related Amazon Amazon Prime Marketplace and Deals Marketplace Amazon forward back r/BoomersBeingFools BoomersBeingFools is for images, videos, and stories of baby boomers and members of the greatest generation behaving in an obnoxious, entitled, or A guide to Amazon delivery delays and how to get a refund"Package delayed in transit" is the last update any Amazon shopper wants to see with their order; after all, it means that the package won't be arriving on its original delivery It does what is called "last-mile delivery. Select use the following search parameters to narrow your results: subreddit:subreddit find submissions in "subreddit" author:username find submissions by "username" site:example. However, when I asked an associate about it, they said it was lost in transit. USPS doesn't have possession of amazon packages until they are brought to the zip code that morning. Phone was not what the description said. Most of the cards missing are $5-20. Please consult our Shipping & Tracking FAQ, Tracking status FAQ and Common scams FAQ. Then goes 3 days, then a week. I called UPS to check on the status of the package and they said the package was lost on Nashville TN and they don't know where it is. Or somebody will eventually find the package and get it back on track. I finally got them and the package looked like someone had taken a sledgehammer to them. It just depends on the price of your items. Yes. Never had this delayed in transit nonsense. Dealing with Amazon Customer Service. If you have not received your package by tomorrow, you can come back here the next day for a refund. Keep contacting Amazon every few days if your package continues to show as “in transit” or “arriving late” with no delivery updates. It's not true. It was a lot of back and forth between Amazon and UPS, trying to pin the To request a refund on an eligible order: Go to Your Orders 3. If you still don’t receive it, contact Amazon’s While we expect the occasional problem with an order, we cannot continue to issue refunds to you at this rate. At that point, sometimes Amazon refunds and sometimes they don't. Yet I am still Depends if the product is shipped and sold by amazon , even if it is not scanned in their fulfilment centre once 30days are passed after the first scan of ups they are suppose to refund you , in my case it was lost in transit by ups itself , after waiting 30 days amazon gave me a form NOC i guess , after that i was refunded , even it was lost Whatever carrier Amazon is using once a package leaves Erlanger must not work on weekends. I love Amazon and their customer service. After a week and a half of checking the tracking number and seeing no update on the FedEx site, I contacted Best Buy and they determined it was lost in the mail and I received a full refund. Get the Reddit app Scan this QR code to download the app now. The same goes for virtually every other retailer out there. 6 million packages per day. It was a week late when I requested the refund. Then a few weeks later they charged me for the item again saying they never received it. If the carrier does not inform Nordstrom that the package was delivered, you will be able to keep the items for free, but it will count against your percentage of orders refunded for future refund considerations. Amazon told me they would send a company to pickup the packages soon which I accepted but asked them to call me in advance so I could have the packages ready since I was using the iPad as my daily device still. Someone from Amazon, right before Christmas. I've made more orders in 2021, and before 2020, I had only reported 2 lost packages from 2012 to 2019. Contacted Amazon about it and they said to just keep the order and The first lost package 2 weeks, I don't need to return it. $350 return. He/she is likely just wanting to make sure it is actually lost. I ordered a phone through Amazon's refund guarantee program. I think they do this because if the item does end up being delivered they want you to return it. A USPS case was filed hoping to retrieve it, and they informed me they could not find it. Which is true. Amazon marked it as “Your package may be lost” and after contacting support, I got an email saying “I've already requested a refund of $919. It doesn’t even say they will send a replacement if it doesn’t arrive just a refund. This has been frustrating. Keep the backpack when In downtown Nashville they lost two packages I badly needed. I heard nothing, nothing, nothing about it until 22 days later when I got an email from Amazon saying they had refunded me. I’ve done it with damaged packages and received the refund very quickly. like a story that is missing some context. It was probably a warehouse issue and won’t screw over the driver. ADMIN MOD Package damaged in transit, buyer wants refund like to help if I can but do not want to give into a refund and lose out on the funds over something I don’t Ordered a EVGA 2080 super xc ultra and the package shipping details weren’t changing from departed from amazon facility for days. “If the package is lost, damaged in transit or undelivered to the customer, then the liability of the loss is with the carrier. Damage During Transit: Harsh handling can cause packages to be damaged and lost. Over 6 weeks. Select “Package didn’t arrive” from the list. My bank has not received anything from y'all at all. Enter your comments in the text Hermes now confirmed loss in transit. If you’re uneasy about it just They made me wait until the allotted 30 days per item -- waiting to make sure the item was lost in transit -- and after the 30 days, I called to initiate the refund. ymn vulhdu fefg skdtn gcpzzl jtgnzk srys dzcrxp nablr siyaon