Citimanager contact hours. The Point of Contact screen .

Citimanager contact hours Enhanced security measures include biometric authentication… 6. ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. Your card is ready to use. Corporate Clients and Businesses. CitiManager ® Manage your program or account via a globally consistent online tool. Getting Started in the CitiManager Site CitiManager Home Screen — Navigation Screen Descriptions 3 4 5 9 7 6 10 8 11 Home Screen Header Section 1. Search for Disputes, Point of Contact, Statements, and Transactions Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. contact the Citi Customer Service Center. Forgot your User ID or Password? Select the type of account or card associated with your UserID/Password to help recover your account. Citibank Customer Service can assist cardholders with most emergency issues including: Declined transactions CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. For Program Administrators, we request you to also notify Citi by sending an email to Customer Account Specialist Team or Implementation Manager since details need to be changed in our backend system as well. Travel cards issued to personnel for use during official travel are Individually Billed Accounts, or IBAs. Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Account Statement If you have an Individually Billed © 2003-2024 Citigroup Inc. 1-800-200-7056, 24 hours a day, seven days a week, every day of the year. Citibank Customer Service can assist cardholders with most emergency issues including: Declined transactions • CitiManager Site contact details • User preferences such as language, date and time format and currency • Password • Reset challenge questions • Merge CitiManager Site user names if you have more than one • Change your primary company if you are assigned more than one • Link/Unlink another card account Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. Remember, this timeline is applicable only if you quote your 16-digit card number in the payment reference field. Contact the TMC if: An emergency or mission requirement demands short-notice travel (verbal orders of the Commanding Officer, or VOCO), ‎Aplikace CitiManager pro karty Citi Commercial vám umožňuje na cestách přistupovat k hlavním údajům účtu pomocí vašeho chytrého telefonu nebo tabletu. Charge Card (CitiManager) Contact the IBC Charge Card Support Center if you have issues with your charge card or CitiManager. Once the PIN has been entered, the CitiManager Site will send another text to your mobile device confirming activation. OTPs are only used by Citi CitiManager platform. PIN will now display on the screen for 30 seconds. Citigroup Global Markets Japan Inc. Chat is available Monday - Friday, 8AM-6PM ET. Our CitiPhone operating hours are 8am - 8pm (GMT/BST) everyday The Citi Security Team will still be available 24/7 on 0800 096 68 00 (or +44 203 569 99 98 if calling from outside the UK) exclusively for: We're sorry, the system is currently unavailable. If you still need help, it's time to contact the TAC. A. Select your preferred contact number and method to receive the One Time Passcode (OTP) and click Continue. Enhanced security measures include biometric authentication… May 4, 2019 · CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. New and improved CitiManager login page. For hearing impaired callers dial 1 800 788 0002. Here’s how you know To report fraud, contact the following: Credit Card Fraud — Contact the number on the back of your card. Open Apple Wallet on your compatible iPhone. CitiManager Basic - Introduces you to the core functionalities related to your role as an APC. Manage Your Profile. CitiManager — Transaction Management User Guide | Search for Disputes, GL Code, Point of Contact, Statements and Transactions 2. We apologize for any inconvenience. What if I need my CitiManager-Expense Management user id, password or challenge question(s) reset? Contact the P-Card Coordinator/ Administrator. Regularly updated video library from Citi's experts around the world. 3. What if I'm using another departments cost center on my P-Card? Contact a Citi customer service representative by phone, mail or live chat and receive immediate support for your Citi account today. Some topics included are searching for card accounts, account maintenance, and creating a new user profile. ). with 500,000+ downloads. Select the e-mail and/or SMS alerts that you wish to receive by checking the corresponding box 5. If you need assistance after normal business hours, refer to the directory of TMCs below. From the Transaction Management side navigation bar, position your mouse over the Search icon and click the Point of Contact link. L’écran de connexion au site CitiManager s’affiche. ” Next, enter your billing address in the Contact Details section and select “Continue. Call 1300 555 625. Return to Virtual Innovation Expo Für die Anmeldung bei Citimanager brauchen Sie einen Benutzername und ein Password, die im Zuge Ihres Antrags eingerichtet werden. iPhone. CitiManager Transaction Management User Guide | 2. Contact: 540-504-1900. Please reach out to the Customer Service Team after the hours of 9pm ET M-F and on Weekends as they have CAS trained representatives to assist. m. Should you have questions that are not answered in this guide, contact your Agency Training consists of an 8-hour hands-on classroom session with intermittent breaks, and a one-hour scheduled lunch. 2. Be prepared to state “fraud” — not “potential fraud” or similar as banks Mar 9, 2024 · APC Guide March 2020 2 Chapter 2. Citi Commercial Cards Citi Commercial Cards Cardholders. Accept the Terms and Conditions. Open the CitiManager Mobile App, login using your credentials and complete the authentication process. 82-94, Clădirea Țiriac Tower, etaj 1, București, sector 1 Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. Once received, you can complete the CitiManager Site self- Our CitiPhone operating hours are 8am - 8pm (GMT/BST) everyday The Citi Security Team will still be available 24/7 on 0800 096 68 00 (or +44 203 569 99 98 if calling from outside the UK) exclusively for: We're sorry, the system is currently unavailable. Travel Card Assistance (After Hours/ Weekends) For immediate assistance with a travel card issue during evenings, weekends, or holidays: Contact Citibank’s 24/7 Customer Service Team at 800-790-7206. Authenticate high-risk activities in CitiManager such as; credit balance refund, contact information update, card replacement, downloading statements older than 3 months and viewing your card PIN. How Do I Access User Guides? You can view reference user guides by clicking the Links and Help link from the Resources icon. Conveniently update your name, postal and email addresses or phone number by selecting the "My Profile" tab on the on-line CitiManager tool. V této aplikaci můžete prohlížet informace o svých výpisech, zůstatcích, dostupném úvěru a mnoho dalších údajů. The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. From the Contact Details section, type the billing address as it appears on your billing statement. questions about your disputes, please contact Customer Service using the number on the back of your card. Cardholders with an IBA are responsible for payment in full of the undisputed amounts due in the monthly billing statement from the card vendor and should refer to the Cardholder Reference Edition of the Government Travel Charge Card Regulations [PDF, 9 pages] for complete Citi's global online tool, CitiManager ®, enables you to manage business expenses from anywhere around the globe from your computer or mobile device; you can view statements online, confirm account balances, sign up for email and SMS alerts, and much more. * All fields required . Sign up for CCRS or CitiManager training by contacting your Account or CAS Manager. service. Step Action 1. Sep 7, 2021 · Corporate Card Services “Office Hours” Contact Us. Jul 15, 2020 · 2 CitiManager Self-registration — Cardholders | Self-register as a Cardholder Self-register as a Cardholder Key Concepts As a Cardholder, it’s possible to self-register for the CitiManager Site so you can view your account information, view statements and Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Pour vous déconnecter du site CitiManager, cliquez sur Déconnexion en haut à droite de l’écran. Other types of fraud including ACH, CitiBusiness® Online, checks and wires — Contact your Citibank representative. CitiManager Site Registration — Cardholder | Register as a Cardholder Register as a Cardholder Key Concepts As a Cardholder it is possible to register for the CitiManager Site so you can view your account information, view statements and balances and perform other self-service tasks such as set your alerts or view your PIN. CitiManager ® Cardholder Quick Update the desired contact information 4. Learn more today. Sign In. This option allows you to report any problems you may be having, request investigations, or communicate with our Customer Service area 24 hours a day. 7. Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. Guide de démarrage rapide CitiManager pour titulaires de cartes | Se connecter/déconnecter du site CitiManager Écran de connexion au site CitiManager Contact carduri (urgente/ blocare card): +40 37 275 3324 (local) sau + 34 93 316 5911 (international) customer. ET (M-F). Who do I contact for assistance? If you require technical assistance with your CitiManager account, please contact the CitiManager helpdesk at CCJAXL1HelpDesk@citi. At least 36 months of statements are available on CitiManager and your most recent 6 statements are available on CitiManager Mobile. com (e-mail dedicat exclusiv solicitărilor legate de fosta divizie Citi dedicată persoanelor fizice) Bucuresti - Sediul Central Strada Buzești nr. Set Up Regularly updated video library from Citi's experts around the world. the PIN confirmation number screen in the CitiManager Site. This guide presents basic procedures and rules for card usage. If you need to stop mobile alerts, reset your CitiManager Site password, or need additional support, choose one of the following options: Action Command May 4, 2019 · CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. After 60 days of inactivity, the account will suspend and the on-line password will need to be re-set. OTPs are only used by Citi Depending on course type (such as with a typical lecture or seminar), the expectation is that for every one hour of contact time there are two hours of outside of class (or non-scheduled preparation work). Contact for enterprises and corporations assistance regarding use of the CitiManager electronic banking system; reporting fraudulent transactions outside Download the CitiManager ® App Today! Managing your Citi Corporate Card is easier than ever. bien connecté au site CitiManager. Based on your agency/organization’s set up, some of the key self-service activities may include: Citi is recognized by clients and the world's leading financial services publications for its leadership, expertise, innovative solutions and superior client service CitiManager Transaction Management User Guide | 2. - 5 p. Note: If you already have an account in CitiManager, and your company informed you that the pre-filled application is ready, it will be available at your account via the link “Viewrequests”. CitiManager Basic Reporting - Highlights the core monthly DoD reports and teaches you how to edit and maintain them using reporting features. The Point of Contact screen Oct 4, 2024 · CitiManager – Corporate Cards Contact Information . g. If multiple dates of training are required to accommodate all your APCs, the same training will be repeated over multiple days. You can find contact information for your TMC on your travel itinerary. Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. Enter the OTP that you received via SMS or call, click continue. CitiManager Site User Guide | 1. After 30 days, a password expiration warning pop up in CitiManager will begin to appear to remind cardholder that his/her password will expire in 30 days. For corporate card provided to you through your Demo : Redesigned CitiManager for PAs Demo. If outside the U. Citi Australia Offices Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. A pin must be embedded within the card. From the CitiManager Site header, click the My Profile link that displays under your name. Phone: 303-969-5588. Cardholders and administrators may view transaction and payment information. com Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. You can only view two levels of contacts above your assigned hierarchy. Account Statement If you have an Individually Billed Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. , call collect at 1-904-954-7850. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. If you have both Cardholder and Non-cardholder access to the CitiManager Site, you can toggle Otherwise, contact Citibank Customer Service Virtual Agent (at the number on the back of your travel card) to understand the reason for the decline and the corrective action (card needs receipt verified, card needs to be activated, etc. Your Access May Vary Estamos comprometidos em resguardar sua privacidade e proteger seus dados pessoais. com or 1-877-841-7185. Download the CitiManager® App Today! Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Explore the page to check out our digital assets for a refresher on why managing your Citi corporate card is easier than ever. Para conhecer os Termos de Privacidade do Citi, por favor clique aqui. CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. DoD Frequently Asked Questions Passwords expire every 60 days. Scroll to the bottom of the page and click Submit How do I view my card account summary? 1. Search for Disputes, G/L Code, Points of Contact, Statements, and Transactions Key Concepts As an A/OPC, you can search for and view disputes, G/L code, points of contact, statements and transactions. Use for any other purpose is prohibited. From 11 August 2018, if you wish to deposit a cheque or foreign currency cash at a Citi UK ATM, this service will only be available at our Citigold Lounge at 33 Canada Square, Canary Wharf, London, E14 5LB between the hours of 09:00-18:00 Monday to Friday. We are here to answer your questions and provide the assistance you need. Insurance . com)). comhome. Government civilian and military personnel for official travel. Use the “F” Word . Contact us for more information if your Casual Pay question is not addressed on our online Casual Pay Guide. email message constituting an invitation to apply for a card). 8am - 6pm, Mon - Fri AEST Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) Please Login to CitiManager: home. com)), or by calling Citi at 800-790-7206. Click on the “Add Your Card to Apple Pay” button. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Call 1-888-HELP1GO (1-888-435-7146) for 24-hour travel assistance. Laws, Regulations, and Policy Governing the DoD Travel Card Program It is recommended that you become familiar with the laws and regulations upon which DoD GTCC Policies are founded: • Public Law 105-264 The Travel and Transportation Reform Act (TTRA) of 1998 Mandates use of the GTCC by U. In Asia Pacific and certain countries in Europe, Middle East and Africa, the more common Direct Debit processes are supported. This service will enable all program participants to obtain information and CitiManager ® Cardholder Quick Contact Preferences 4. Contact us if you need assistance finding an aircraft or pilot to fulfill your mission needs. In the U. cards. ” • In the Username field, create a username. Guía de inicio rápido de CitiManager® Titulares de tarjetas | Inicio/cierre de sesión del portal CitiManager Pantalla de Inicio de sesión del portal CitiManager If you already have a card account but have not registered it in the CitiManager Site, you can link it to your existing CitiManager username without creating another login, username and password. Search for Point of Contact You can search for a Point of Contact to view contact information for your A/OPCs and Approvers. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Non . This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. Outside the U. Citi is dedicated to providing all organizations the necessary global, regional and local resources to ensure the success of your program. You are authorized to use this System for approved business purposes only. Is CitiManager – Corporate Cards not working? down or has issues? We have made it super easy to fix CitiManager – Corporate Cards at the root to avoid You can search for a Point of Contact to view contact information for A/OPCs and Approvers based on hierarchy. com May 4, 2019 · • CitiManager Site contact details • User preferences such as language, date and time format and currency • Password • Reset challenge questions • Merge CitiManager Site user names if you have more than one • Change your primary company if you are assigned more than one • Link/Unlink another card account • Manage preferences and update contact information For companies that have the Registration ID and Passcode feature turned on, the CitiManager Site will send you Registration ID and Passcode e-mails once activity is recorded on your Cardholder account. Kindly login to CitiManager – My Profile and update your contact details. Schließen Sie die Anwendung nicht, indem Sie auf die Schaltfläche Schließen (X) in Ihrem Browser klicken. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. please update your mobile phone/office number on file in CitiManager as soon as possible. Please try again later. We would like to show you a description here but the site won’t allow us. Tel: 03-6776-8800 23. Departments of Business Services. Screen captures in this guide contain dummy data for personal information and it is Aug 21, 2024 · Having issues with your charge card or CitiManager? Contact the IBC Charge Card Support Center. or one of its subsidiaries or their affiliates (individually or collectively ' Citigroup ') and Jan 8, 2019 · • In the Account name field, enter the name that appears on your card and select “Continue. Account Statement If you have an Individually Billed customer service representatives 24 hours a day, 7 days a week, every day of the year through the Citibank Customer Service Center at 1-800-790-7206 in the U. Click the Save button. Quick Links. Use your eligible Citi® Commercial Card* to make secure and convenient payments using your compatible iPhone, Apple Watch, iPad or Mac wherever you see the Apple Pay mark or contactless symbol logos. com. citidirect. Who Do I Contact for Help? Contact your A/OPC first. Listed below are our top recommendations on how to get in contact with CitiManager – Corporate Cards. Based on your agency/organization’s set up, some of the key self-service activities may include: Manage your Citibank online profile and contact information securely. Account Statement If you have an Individually Billed Apr 6, 2022 · If your preferred bank is Citibank, you may want to know the different alternatives to obtain all the necessary information for the use of your CitiBank USA Telephone. Please ensure you check with your agency representative if you have any questions on which method of OTP delivery is allowed. Supports client programs in over 100 countries; Available in 28 languages; Accessible globally via the Internet; Unified user interface for both Cardholders and Administrators; On-the go-access via the CitiManager App; User-managed customization and preferences Through CitiManager ® App. Mezi vylepšené bezpečnostní opatření… Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. romania@citi. Citi will never send you an OTP unexpectedly and then contact you to ask you to read it back to us for authentication. Our Client Account Services (CAS) and the North America technical Helpdesk is always available to help. For Bureau-specific inquiries, Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Forgot Password/PIN? Otherwise, contact Citibank Customer Service Virtual Agent (at the number on the back of your travel card) to understand the reason for the decline and the corrective action (card needs receipt verified, card needs to be activated, etc. You must create a username to access your account. An official website of the United States government. Set Up Alerts Select "Manage Alerts" from the quick links section on the online CitiManager portal to add, delete, modify and enrol in Citi's globally available alerts. MetLife. Your Access May Vary The functions you have access to are based on your role and entitlements. Sends URL address of CitiManager platform, the access code to the invitation and the email address of the inviting person (program administrator) in the mode agreed internally within the company (e. , call 757-852-9076. If you have both Cardholder and Non-cardholder access to the CitiManager Site, you can toggle Treasury and Trade Solutions CitiManager® Transaction Management User Guide Cardholder End-to-End User Guide May 2019 You can search for a Point of Contact to view contact information for A/OPCs and Approvers based on hierarchy. In total, that three semester credit hour course totals approximately 126 hours of work (42 contact hours and 84 preparation hours). 6. Within the app you can view your statement information, balances, available credit, and more. Manage your privacy preferences for CitiDirect services. From outside the US, call collect 1 210 677 0065 and select option 3. 3 days ago · Download CitiManager – Corporate Cards for Android: a free finance app developed by Citibank N. You can call customer service at 1 800 285 1709 and select option 1. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. We are here to remind you that you can manage your Citi corporate card with the CitiManager App and CitiManager. If you already have a card account but have not registered it in the CitiManager Site, you can link it to your existing CitiManager username without creating another login, username and password. Oct 4, 2024 · For corporate card provided to you through your employer for business purposes Oct 4, 2024 · For corporate card provided to you through your employer for business purposes Access your Citibank account online to manage your finances and credit card services. Contact Us. Aparecerá la pantalla de Inicio de sesión del Sitio de CitiManager. , call Citi at +1-904-954-7850. Click the Contact Helpdesk link to contact the Helpdesk for assistance. CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. Your Access May Vary Apr 6, 2022 · If your preferred bank is Citibank, you may want to know the different alternatives to obtain all the necessary information for the use of your CitiBank USA Telephone. You won’treceive May 30, 2024 · Cardholder and general inquiries, please reach out to the FEMA Travel Card Client Support during regular business hours 8 a. Casual Pay Workers. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. I have a technical issue with my CitiManager account. Contact: 540-504-1900 Travel Card Assistance (After Hours/ Weekends) What if I need my CitiManager user id, password or challenge question(s) reset? Contact Citibank 1-800-248-4553. When contacting the Please be advised that this site is not optimized for use with Microsoft Internet Explorer 6. If you made the payment during weekday business hours, it could take up to two hours for the credit limit available on your card to update and one business day for the payment to post on your account in CitiManager. Beim Verlassen von CitiManager verwenden Sie bitte immer die Schaltfläche Abmelden. 3500 South Figueroa Street UGB 210 Los Angeles, CA 90089-8015. Step-by-Step Instructions. S. Start CitiManager A cardholder receives the following 2 letters via e-mail (with registration ID and registration passcode): 1. CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. You will be directed to the Apple Pay App. Contact Your TMC. Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. Your Access May Vary contact the Citi Customer Service Center. , please call 1-800-790-7206. The Point of Contact screen Contact: 540-504-1900. Check to see if your issue can be handled by Live Chat. Should you have questions that are not answered in this guide, contact your Agency ‎The CitiManager App for Citi Commercial Cards enables you to use your iPhone or iPad to access key account data on the go for your corporate card. com from anywhere at any time. Contact us on 13 24 84 and we can arrange for an interpreter to help you (subject to availability). You can also view your pin at anytime within the CitiManager app or in CitiManager online (Citi Commercial Cards (citidirect. Should you have questions that are not answered in this guide, contact your Agency If you still need help, it's time to contact the TAC. You can view information for your hierarchy level and below. Available on CitiManager and CitiManager Mobile. CitiManager, haga clic en Cerrar sesión en la parte superior derecha de la pantalla. For a consolidated user guide, refer to the CitiManager Quick Start Guide for Cardholders. Additionally, you can set up a PIN at any time within the CitiManager app, in CitiManager online (Citi Commercial Cards (citidirect. CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. All transactional records, reports, email, software and other data generated by or residing upon this System, to the extent permitted by local law, are the property of Citigroup Inc. wfuu dzq zcqyw uwyi urez iptwixuq ansvsk akupe owcqzyktf ycxwpuxe